On behalf of the hiring company which is a Social Service organisation, we are looking for a suitable candidate to join them as Programme Manager.
Responsibilities
- To manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of the Community Service Centre.
- Provide guidance and motivation to staff to achieve the programme objectives, and develop work plans for the team in alignment with agency goals.
- Conduct internal and external environmental assessments to identify areas for development and improvement to better meet the needs of the clients.
- Oversee the curation and development of programmes based on the needs of clients.
- Provide coaching and guidance for casework management, needs assessment and intervention plans
- Perform casework management for complex issues and conduct home visits with the team, as needed.
- Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
- Spearhead and sustain the centre's community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, and the grassroots community).
- Oversee budgeting, and financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
- Work closely with all the corporate function teams to ensure smooth organisational processes.
- Any other duties as assigned by Superiors to support the cultivation of the agency’s values, vision and mission within the team.
Qualifications/requirements
- Bachelor’s degree in social work, with a minimum of 7 years of experience in social work.
- Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
- Passion for working with children and families from vulnerable backgrounds.
- Strong leadership skills possess at least 3 years of people management experience, with strong stakeholder management and people skills.
- Excellent interpersonal, communication and presentation skills.
- A good team player, and also able to work independently with good problem-solving skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.
- Knowledge of relevant laws, regulations, and ethical standards governing social work practice.
- Good command of English, both spoken and written.
- Good working knowledge of Microsoft Office and online engagement platforms.
- Must have the flexibility to be able to work on some evenings and Saturdays.
Working hours: 9am to 6pm, Mondays to Fridays
9am to 1pm, Saturdays
Location: City fringe, Central area
EA License : 22C0971 | EA Registration : R21101298
