JOB SCOPE
To provide and implement patient services in the area of doctor consultation, patient appointments, registration, billing and payment for an outpatient visit in the Specialist Outpatient Clinic.
MAJOR DUTIES AND RESPONSIBILITIES
Patient Relations
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.
For interested candidate, please email your resumes to [email protected]
Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599
