Operations Assistant
Salary: $2800 - $3200
Working Days : Mon - Fri 9am - 6pm
Location: Woodlands
Requirements:
- With International Trade / Logistics / Customs / Compliance background
- Minimum experience 1 to 2 years on similar positions
Responsibilities:
Assisting Operations Managers with responsibility to the Region in performing day-to-day operational tasks for those Clients assigned to the Operations Manager.
Operations
- Receive shipment information from clients (invoice, HAWB, PL, Datasheets, etc).
- Process shipment documents.
- Tracking of shipments in different web pages (DHL – FedEx – UPS) or with agents in different countries or direct contact with other offices.
- Coordinate phone calls with agents to solve issues if needed
Administration
- Data entry – create shipments and upload shipments information to company’s operative system.
- Gather and save documents related to shipments on files and internal system.
- Keep information updated in system.
- Include fees for shipments in system.
- Keep files updated.
- Provide reports as per Ops Manager requests in regards with shipments status or any matter.
Manager support.
- Prepare reports as per Ops or Regional Manager’s request.
- Administrative and operational activities as per company needs.
- Maintain regular communication with Agents within the region and with the other regional offices
- Preparation of regular reports as per Client specific needs
- Input and maintain accurate data in systems as established by corporate policy/procedures and per system requirements.
- Escalate to Ops Manager for any situation / issues when it cannot be resolved directly or if the issue requires strategic guidance/decision
- Support on the preparation of QBRs
Lee Wan Ling | Reg No: R23116154
THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279
