- Coach and plan training development of staff.
- Manage and oversee the daily activities of the assigned store.
- Lead and motivate the staff in achieving sales objective, service excellence and operational compliance.
- Supervise the daily work performance of the employees.
- Handle customers’ complaints, enquiries and feedback.
- Roster scheduling and assigning shift duties.
- Organize and co-ordinate the store operations, merchandising and promotional activities within the established guidelines.
- Observe vigilance in the control of cash and inventory variations to the minimum and within the set limits.
- Manpower planning, recruit Sales Assistants and achieving adequate staffing level.
- Maintain a high standard of store image/cleanliness and proper maintenance of all equipment.
- Ensure the daily banking-in of trading receipts and prompt submission to HQ of the relevant paperwork.
- Ensure accurate receiving and ordering before confirmation.
- Location: Bedok/Raffles Place/China Town/Paya Lebar
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