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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Resident Center Manager, GTF (Fleet Management)
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Resident Center Manager, GTF (Fleet Management)

Pratt & Whitney Services Pte Ltd

Pratt & Whitney Services Pte Ltd company logo

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines, and auxiliary power units. It offers a broad product portfolio that includes commercial aircraft jet engines, commercial turboprop engines, military aircraft engines, business and general aviation jet and turboprop engines, helicopter turboshaft engines.


Pratt & Whitney in Singapore is a global center of excellence with the most comprehensive service offering outside of the U.S. Located in key industrial areas of Loyang, Seletar and Tuas, the Pratt & Whitney companies operating in Singapore include: Component Aerospace Singapore, Eagle Services Asia, P&W NGPF Manufacturing Company Singapore, Pratt & Whitney Canada (SEA), Pratt & Whitney Component Solutions, and Turbine Overhaul Services. Pratt & Whitney has been operating in Singapore for more than 30 years, making it one of the pioneers in the development of Singapore’s world-class aerospace industry. Learn more at prattwhitney.com


Entity: Pratt & Whitney Services

Location: 51 Calshot Road


Pratt & Whitney’s Geared Turbofan (GTF) Commercial Aftermarket organization of its Commercial Engines business is seeking a Resident Center Manager (RCM) to support the maintenance, repair and overhaul (MRO) center for Eagle Service Asia in Singapore. The GTF RCM serves as the primary liaison between Disassembly/Assembly/Test (DAT) facilities in the GTF MRO network and Pratt & Whitney / International Aero Engines.


Responsibilities:

  • Monitoring and ensuring timely and accurate reporting of the status of engines undergoing maintenance at the DAT.
  • Facilitating and challenge resolution of issues that impact the DAT’s ability to complete maintenance activities according to standards and commitments.
  • Ensuring DAT’s compliance with GTF MRO Network policies and contract requirements.
  • Facilitating communication between the DAT and customers.
  • Verifying and quantifying DAT capabilities and capacity.
  • Preparing forecasts and commitments related to DAT output.
  • Working with the GTF Network cost management team to execute commercial strategy for cost reduction.
  • Developing standard work for interactions between the DAT and PW/IAE.

Requirements:

  • Bachelor’s degree in a business or relevant technical field of study with 7+ years of relevant work experience including project and/or operations management
  • Master’s or other advanced degree in a business or technical field of study with 5+ years of relevant work experience including project and/or operations management
  • Experience in one or more of the following areas is desirable: MRO or Engine Assembly Operations, Customer Support, Contracts, Process Engineering or Powerplant Engineering.
  • Working knowledge of gas turbine engines and airline/engine maintenance operations.
  • Proficiency with Microsoft Excel and Outlook.
  • Strong communication (verbal and written), presentation and data management skills.
  • Ability to effectively team across organizations to accomplish goals.
  • Strong judgment, influencing, decisive, negotiating and leadership skills.
  • Demonstrated application of continuous improvement principles/tools.
  • Anticipated travel up to 20%.

Why Join Us:

  • We drive innovation to go beyond with a purpose to transform aviation.
  • We grow our people to become leaders with talent & leadership programs.
  • We offer employee scholarship program for further education.
  • We care for your well-being with comprehensive health, medical & dental benefits.
  • We provide island-wide company transport from major MRT stations.
  • We equip your skills & knowledge with on-the-job trainings and in-house/ external certifications.
  • We value trust, safety, integrity, respect, safety, innovation and excellence.
  • We provide annual wage supplement (AWS) and variable bonus plan.
  • We provide shift & meal allowances (Shift work only).
  • We provide overtime benefits as applicable (Shift work only).
  • Our ethos is “We Succeed, Together”!
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