The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent to encourage sales and maximize guest satisfaction.
OVERALL OBJECTIVES
- Recommend, take order, and serving customers
- Answer customer questions and handle customer requests in a polite and efficient manner
- Connecting with customers to build a loyal customer base
- Inventory monitoring and waste management and reduction
- Cashiering duties, outlet opening and closing procedures
- Do routine cleaning and maintain cleanliness of workstation
- Follow food and beverage safety and hygiene policies and procedures
- Lead the service and act as a role model to the team
- Other ad-hoc duties
REQUIREMENTS
- Warm, pleasant, friendly and confident, with good interpersonal skills
- Possess good command of English and Chinese
- Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment
- Knowledge of Health and Safety rules and procedures
Summary of role requirements:
- Looking for candidates available to work shift work
- 1 year of relevant work experience required for this role
- Good atittude and positive mindset
