Job Descriptions:
Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:
- Outreach and engagement of seniors within service boundary
- Active ageing programme
- Befriending and Buddying
- Care and support services
To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.
DUTIES AND RESPONSIBILITIES
1. Programme Planning and Implementation
- Develop and implement outreach plan to seniors.
- Develop and implement annual calendar plan of social and health activities for seniors.
- Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
- Conduct needs assessment survey if necessary.
- Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
- Establish and motivate seniors to be active, healthy, interdependent and purposeful.
- Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
- Network with other agencies to establish additional avenues of help for the welfare of the seniors.
2. Alert Alarm System
- Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
- Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.
3. Volunteer Development
- Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
- Recruit, interview and screen potential volunteers.
- Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
- Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
- Supervise and support volunteers.
- Establish a system of recognition for the volunteers.
- Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
- Serve as the key communication link between the centre and its volunteers.
4. Finance and Accounts
- Manage the monthly petty cash utilization of the centre.
- Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.
Job Requirements:
- Diploma in social service or related discipline, with a social service background.
