Job Responsibilities
- Manage visitor arrival, including meet and greet professionally, issuance/return of office security access cards for authorized visitors.
- Coordinate conference room booking requests via phone calls or email.
- Attend to general enquiries/requests/complains from both internal and external customers, provide resolution where possible and/or direct to the relevant team/person in charge.
- Setup conference room signages and furniture as per requested booking requirements and ensure all equipment is running smoothly.
- Prepare, record details and process local and international inbound and outbound package deliveries with the assigned courier/supplier.
- Maintain cleanliness of the reception area and conference rooms.
- Perform daily office environment inspection; conference room furniture/equipment, return room to original setup at end of day and install replacement components (eg. projector, television etc) where required.
- Ensure sufficient first aid box supplies, office supplies and ordering of inventory including staff name tags/cards, stationeries and consumables (eg. A4 paper, flipchart paper, whiteboard markers/eraser etc).
- Perform mail/parcel management for inbound/outbound mail, forward inbound mail to client’s mail slots.
- Main point of contact for vendors on equipment servicing and maintenance services.
- Provide support for events including admin, F&B order, setup and decoration etc.
- Any other tasks assigned by the superior.
Job Requirements
- Minimum GCE O Levels and above.
- At least 2 years experience in reception/concierge/customer service in a fast-paced environment.
- Excellent written and interpersonal skill with courteous disposition.
- Proficient in reception and administration skills.
- Team oriented and able to work independently.
- Computer literate and proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
- Flexible, team player with good working attitude.
- Ability to support events beyond work hours.
