Role Purpose Statement
The purpose of the role is to grow the footprint of Bunge Loders Croklaan products in Asia Pacific and ensure customer satisfaction liaising with internal and external stakeholders.
Main Accountabilities
Culinary Industrial Business development
- Lead the expansion of APAC business with Food Service and Retail customers
- Work with Global Customer team to service Key Customers in APAC and develop new opportunities with them, on soft seed oil pricing and flow management
- Manage soft seed oil sourcing from Bunge plants and selected third-party suppliers
- Business travel to meet customers and attend trade events, exhibitions for new leads and turn them into sales
- Reach out to existing clients actively for contract renewal
- Discuss contract terms and conditions with customers
- Take full responsibility on sales margin, includes; analyzing and presenting to regional leadership
- Lead business growth initiatives on industrial, e.g. white space opportunities, include Commercial Excellence meetings participation
- Liaise with origin teams for new product development, customer product approval, specification matching, sampling, and pricing
- Liaise with treasury department to set up trading limits for new customers
- Manage commercial agent business development and sales activities
Culinary All Sales Channels and Bakery (Food Service) Pricing
- Responsible the pricing for edible oils (industrial, food service, retail) and whip topping, to facilitate contract bookings while maximizing profit margin, together with another team member
Market Analysis
- Generate market insights by monitoring market movements, analyzing internal reports and engaging with trading team
- Provide market insights to commercial team and external customers
Commercial Reporting and Operation
- Perform commercial analysis and maintain commercial records, e.g. forecast, action plan, sales channel, commercial reporting, Salesforce
- · Responsible for financial result reporting to leadership, including monthly comments, periodic business review
- · Responsible for commercial forecast and budgeting
- · Manage contract execution with operations team to ensure customer satisfaction, e.g. logistics, freight rates, payments
- Mange customer complaints with internal and external stakeholders
Education/Experience
- More than 3 years of experience in a commercial customer facing function, ideally in commodity or food industry
- Bachelor’s degree preferred
- Entrepreneurial with strong customer ownership & troubleshooting mind-set
- Good data analytical skill with strength in Microsoft Excel
- A strong communicator
- Strong proficiency in English
- Any proficiency in one Asia language eg. Chinese, Bahasa, Korean
