Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.
Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.
2. Responsible to prepare internal & external credit notes.
3. Responsible for payment collection from customers.
4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.
5. Assist point between customers and logistics department on all logistics matters.
6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.
7. Maintain and replenish sales samples drawers.
8. Attend to office deliveries/mails as we do not have receptionist.
9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.
10. Any other area of responsibilities that the company deems necessary.
Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.
Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)
