About the company
Our client is a global supplier of branded packing for luxury goods, distributing to the biggest brands internationally. Headquartered in the US, they are expanding their global presence and are setting up their office in Singapore to have a Customer Service Coordinator to join their Account Management function.
About the job
In this role, you will be reporting to an Account Manager and your responsibilities include:
- Managing and maintaining specific B2B customer accounts, order and sales processes and customer enquiries, to support the growth and expansion of the business
- Developing and maintaining positive relationships with account clients
- Ensuring excellent customer service, coordinating and streamlining efforts for day to day operations of accounts
Skills and experience required
- 2+ years of relevant experience B2B client relations/account management function in FMCG/retail/consumer goods/e-commerce space
- Excellent organizational skills, highly process driven and ability to prioritize tasks
- Position requires liaising with Korean speaking counterparts, proficiency in Korean language is required.
