This is a 12 months contract assigned to our client
Work Location: To be confirmed
Salary Range : $3,500-$5,000
Shift timings are
1. 4pm-1am
2. 12midnight-9am
3. Mon-Sun (including public holiday)
Night shift allowance applies
Job Description
1. This role works closely, in a 24/7 operations and coordinating fraud intelligence and taking swift actions
on accounts that had been or might be used for fraudulent activities
2. Assist with developing and implementing Fraud Risk Management Framework and all associated
policies and procedures (including risk metrics/ monitors) and ensure they are effectively embedded
3. Follow up and analyze abnormal transactions activity on customers' account.
4. Manage customer's expectation and explain to customer on suspected scam activities.
5. Coordinate and support detection, investigation and mitigation.
6. Understand when to escalate events and to whom
7. Be responsible for incident triage, response and escalation
8. Be responsible for both reactive and proactive security investigations
9. Assist in statistics collation on the various scams reported to the organisation to submit for
monthly management reporting and any others task and assignment by the line manager & management
10. Has strong analytical skill and well verse in Microsoft Office
11. Willingness to learn on the job
12. Skills requried Compliance Legal Support
