Main Responsibilities
Products: Microscope Solutions Products
Customer support (Domestic & Regional)
- To arrange service visiting, installation, repair, troubleshooting, and re-location on site
- To set up and dismantle equipment for demonstrations
- To conduct equipment familiarization training for users
- To answer service inquiries
- To attend user’s meetings
- To install and commission new equipment at customer’s site
- To practice and enlightenment for Customer satisfaction in the service team
Service administration
- To prepare service quotations, contracts, reports, and invoice
- To arrange spare parts from suppliers
- To send/deliver repair items and spare parts
- To collect equipment for in-house repairs
- To deliver new equipment to customers
- To attack and pursue outstanding debts
- To send faulty parts to vendors for checking and testing
- To furnish technical information and quality reports to the Principal
Requirement
- At least a diploma in engineering.
- 1-2 years of service engineer working experience
- experience in medical device service will have advantages.
- Able to work both independently and as an effective team player
- Proficient in Microsoft Excel and Words
- Well-organized, self-motivated, reliable and resourceful
- Strong communication and interpersonal skills
- With a class 3 driver's license preferred
HOW TO APPLY:
Interested applicants, please click on “Apply Now”.
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092
