Customer Service Executive (Logistics) - Ubi / Macpherson [3770]
Location: Ubi / Macpherson
Working days : Monday - Friday (830am to 530pm)
Salary range: $2,000 - $3,300 (depend on experience)
Job Responsibilities
- Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers.
- Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
- Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
- Benchmark freight rates.
- Negotiate rate structures, including consolidation lanes, capacity, and customer programs. Present finding to Management.
- Collect and analyze service issue and carrier quality information and develop clear and concise reports.
- Freight forwarding functions such as booking, issuing Delivery Orders, etc
- Checking and confirming order status on pick-up and deliveries.
- Analyze freight bills for customer specific required information.
- Track and log information in the system.
- Coordinate & expedite requests, time-specific pickups and deliveries and other
special requests.
Job Requirements
- Diploma / Degree in Logistics / Transportation or equivalent
- At least 1 year of working experience in the related field/ freight forwarding industry is required for this position
WhatsApp: +65 82026403
Email: [email protected]
14C7279 The Supreme HR Advisory Pte Ltd
R21103770 Chu Jenn Anne
