Job Duties:
- Providing technical support and assistance to end-users, resolving software, and project-related issues promptly and effectively
- Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions
- Responding to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions
- Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations
- Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge
Skills & Qualification:
- Minimum Higher Nitec / Nitec qualification level
- Experience with .NET/Java/ Sharepoint Administration
- You possess strong attention to detail and problem-solving skills
- You have good interpersonal and communication skills
- Candidates with no experience are welcome
Note: Proceeding to apply for this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.
https://www.wphdigital.com/notices
