Join a market-leading global insurer as a Digital Business Analyst and be at the forefront of innovating online customer experiences. Collaborate with industry leaders, drive change, and shape the future of digital solutions. This is a hybrid role and a 12-month agency-payrolled contract.
Responsibilities:
- Project oversight: Manage Digital projects and rollouts for key industry partners, shaping the future of digital platforms
- Collaboration: Work closely with client-side business analysts, coordinate requirement workshops, and define customer journeys
- Strategic Alignment: Align requirements with product/platform vision, roadmap, and business goals in collaboration with business and product owners
- Stakeholder Engagement: Collaborate across teams, ensuring clear documentation of business requirements for efficient delivery
- Innovation: Drive innovation by prioritizing user requirements based on business priorities and criticality
- Due Diligence: Ensure compliance with architecture, and technical solutions, and manage risks throughout the project lifecycle
Skills:
- Technical Expertise: Strong technical business analysis skills, focusing on systems interactions and documentation ideally 2-3 years in digital delivery as a BA in an Agile environment
- Analytical Prowess: Excellent analytical and problem-solving skills. Articulate business complexities to both technical and non-technical stakeholders
- Agility: Thrive in a fast-paced environment, delivering results under tight timelines.
- Customer-Centric: Understand product/platform lifecycle management, emphasizing customer experience and user journeys
- Proactive: Take initiative independently, think strategically, and assertively drive projects forward
- Industry Insight: Prior experience in the insurance industry is ideal
- Digital Acumen: Familiarity with product/platform lifecycle management is desirable
- Domain Expertise: Knowledge of e-commerce, customer lifecycle, digital sales, and insurance products is a plus
Embark on a rewarding journey, where your expertise will shape the digital landscape of tomorrow. Join us in creating unparalleled digital experiences for partners and customers globally!
