Location : Tampines
We are looking for a customer centric and detail-oriented team member with strong communication skill who will also be responsible for the administrative duties related to the day-to-day operations of the center.
Job Duties & Responsibilities
· Ensure smooth day-to-day operations of the center to ensure consistency and efficient delivery of services to all center users.
· Have a strong product knowledge of center’s offerings, services and processes.
· Maintain high level of service standards.
· Handle and deliver customer’s feedback professionally and promptly.
· Attend to Walk-ins/ telephone enquiries and email correspondences from customers.
Requirements:
- Singapore citizen or PR.
- Possesses at least a Diploma, GCE A/O levels with at least 2 years of relevant experience in customer and/or administrative service.
- Prior hospitality / customer service experience will be an advantage.
- High-quality written and verbal communication abilities.
- 5-day work week: 4 weekdays and Sunday. No Public Holidays.
- Personable, with strong interpersonal skills.
- Team player and is able to work in a fast-paced environment with minimal supervision.
- Proficient computer skills.
- Bilingual. Strong proficiency in spoken and written English and able to liaise with customers who can converse in Mandarin only.
- Well-groomed with a professional disposition.
If you share our service commitments and are looking for growth and new challenges, we want you to be part our team.
Please email your CV and resume to [email protected]
Kindly note that only shortlisted candidates will be contacted.
