Responsibilities:
- Handle customers’ queries (via telephone/email) escalated from Call Centre
- Handle queries from walk-in customers
- Handle first-level troubleshooting about the Internet e-services
- Escalating complex queries for superior’s intervention
- Engaging customers in change management campaigns
- Suggest improvements arising from feedback or interaction with the customers
- Submit daily reports promptly
Requirements:
- Diploma and above
- Relevant experience in payroll processing and/or customer service is an advantage
- Meticulous
- Good interpersonal and communication skills
- Result oriented
Only Shortlisted candidates will be notified.
(EA Reg No: 20C0312)
You may submit your resume to [email protected] for immediate processing.
