Job Description
- Review companies’ ESG assessment, and other data and documentation about their social and environmental performance, accurately and efficiently within the process for certification.
- Interact with the companies (CEO/Founder or a sustainability project manager) at going through the certification or re-certification process; providing quality customer service, and managing communications related to the standards and certification.
- Guide companies through the companies’ legal framework and legal requirement for certification.
- Update records in real-time in the ESG assessment app and in Salesforce.
- Manage account pipeline and project timelines for 20+ companies each in the certification process.
- Provide concrete suggestions for companies to improve their ESG impact, when applicable.
- Provide basic technical support to companies using the ESG assessment online tool.
- Drafts proposals for recommendations
- You shall perform such other services as are customarily performed by one holding such a position
Job Skill and Qualification
- 2-3 years’ experience in business, preferably in a role with an external-facing responsibility like business development, public relations etc.
- Educational or experiential knowledge of Business, and preferably Sustainability, Social Sciences or Environmental Studies.
- Have an eye for detail and accuracy.
- Manage work in respect of tight deadlines & multi-tasking, handling several projects at any one time.
- Excellent written and verbal communication skills. Those who speak Spanish, Portuguese, and French in addition to English being the first language medium.
- Have experience working with or in different global contexts.
- Have customer service experience, including the ability to lead and influence others.
- Capacity to learn technological platforms swiftly or are tech-savvy (Salesforce, Google Suite, Microsoft Excel, Slack)
- Preferred spoken and writing languages are Spanish, Portuguese, French, German and Italian. However, the working language for the global certification body is English. Hence English proficiency is a requirement.