JOB RESPONSIBILITIES:
- Customer service according to procedures and standards.
- Assisting and ensure a smooth daily service operations (opening and closing of outlet, taking orders,
- table setting, cleaning outlet etc.)
- To ensure that all pre-opening duties are completed on daily basis.
- Basic cashiering duties.
- To provide service according to procedures and standards established by the F&B department.
- To handle the beverages.
- To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes,
- drink list, wine list and methods of preparation and preparation time.
- To recommend and promote all items on the menu or specials to guests.
- To take daily inventory including for bar and report any loss or damage.
- To handle guest complaints and feedbacks effectively and communicate to the immediate
- supervisor for follow up.
- To maintain a high standard of personal hygiene, appearance and deportment at all times.
- To clean up section area after service and maintain cleanliness of the area.
- Coordinate with the stewards, kitchen staff, bar staff to ensure smooth operation and guest
- satisfaction.
- Help other areas of the restaurant such as answering telephones and completing financial
- transactions.
- Maintains the table culture and restaurant ambience at all times.
- To perform other related duties as required by outlet manager.
