Responsibilities
- Configure and administer Redundant Array of Independent Disks (RAID) storage and associated components
- Configure and administer Storage Area Network (SAN) and associated components; including Fibre Channel switch administration
- Configure and administer data restore and disaster recovery
- Configure and administer data backup clients and servers
- Maintain storage aspects of new server integrations, storage allocation, and Change Management
- Setup procedures to consolidate storage of data from different platforms (i.e. Windows, UNIX and LINUX)
- Troubleshoot and fix storage issues
- Perform routine equipment check and preventative maintenance
- Storage analysis, capacity planning and performance planning of storage components
- Document the policies and procedures to support the operational storage environment and participate in the design and ongoing refinement of procedures and policies
- Prepare reports on storage administration best practices, new technologies, etc. and recommend enhancements and configuration changes to improve and optimize storage
- Ensuring the data is accessible and recoverable.
- Developing, implementing and overseeing policies and procedures to ensure consistent storage provisioning, uptime, regulatory compliance and data protection.
- Involve in incident management, change request, service request and change request.
Requirements
• Diploma / Degree in Information Technology or equivalent
• Minimum 5 years of relevant experience on backup solution.
• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken)
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• Preferably with Microsoft Certification and/or ITIL certification.
• Dynamic, customer oriented, experience working in a fast paced environment.
• Good Knowledge of following products will be advantageous:
-Microsoft Azure Stack
-Commvault Backup and Recovery
-Dell Isilon
Licence No: 12C6060
