Job Description
Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
We are currently looking for Technical Services Manager whohas proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Technical Services Manager_Financial Services experience is a must, preferably in the Financial Crime and Compliance domain, AML
Responsibilities:
As a Technical Services Manager, you will be responsible for leading a team of technical professionals, ensuring the successful delivery of technical services, and actively participating in hands-on technical tasks. You will play a key role in managing projects, coordinating team activities, and providing technical expertise to solve complex challenges and form teams with other BU’s and peer groups.
Responsibilities
· Align organizational IT strategy with customer experience strategy while continually helping improve operation policies, standards, and procedures.
· Responsible for application design and development from inception through production
of client ‘portfolio of products both hands-on and as an SME.
Actively engage in hands-on technical tasks, leveraging your expertise to contribute to project success.
· Lead and manage geographically distributed teams of technical professionals, providing guidance, mentorship, and support. Constantly look for ways to improve technical skills within the team. Engage and/or facilitate periodic training for the technical team.
· Conduct code reviews to ensure code quality, maintainability, and security.
· Oversee the planning, execution, and delivery of projects within established timelines and budgets aligned with Actimize delivery methodology.
· Collaborate with cross-functional teams to ensure project goals align with overall business objectives.
· Stay current with industry trends and emerging technologies, applying relevant advancements to enhance technical solutions.
· Serve as a primary technical point of contact for clients, understanding their technical requirements and client concerns and proactively identify opportunities for service improvement.
· Allocate resources effectively, balancing workloads and skillsets within the team.
· Collaborate with HR to recruit, onboard, and train new team members.
· Implement and enforce quality standards for technical deliverables, ensuring adherence to best practices.
· Strive to build efficiencies, repeatable processes, and best practices on implementations.
· Collaborate with product management on defining new product features.
· Support sales and pre-sales on new opportunities and leads. Provide consultation to prospects and clients on best practices on the technologies to adopt.
· Work with presales teams to design and present possible solutions to potential new customers, as well as help with RFI/RFP responses.
Candidate Requirements:
· Previous experience in leading a technical team. Demonstrated ability to inspire and motivate a team toward achieving common goals.
· Financial Services experience is a must, preferably in the Financial Crime and Compliance domain.
· Strong experience in designing and delivering Enterprise solutions to Tier 1 organizations with end-to-end experience and expertise.
· Experience in client-facing roles, with the ability to understand client needs, build strong relationships, and address concerns effectively in a Consulting or Professional Services capacity.
· Demonstrated ability to adapt to evolving technologies and industry trends, ensuring that the team stays current and leverages the latest advancements.
· Customer facing experience, preferably in
· Domestic travel required (up to 15%)
· BA degree in Computer Science or related field or relevant experience (advanced degree a plus)
WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.
CONSULTANT DETAILS:
Consultant Name : Seema Verma
Avensys Consulting Pte Ltd
EA Licence 12C5759
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