The candidate will be the first point of contact for all Client service needs and technical support enquiries primarily by telephone, email and CRM cases.
Main Responsibilities
· Responsible in providing excellent customer service to all clients
· Technical support and access administration
· Assist clients on funding and transfers
· Trading Platform and Product assistance and queries
· Client Reporting
· Client data maintenance
· Account updates and amendments
· Responsible for handling and distributing incoming support and incident questions.
Applicants who are keen to apply, pls send your resume to :
