· Ensuring company policies are followed.
· Optimizing profits by controlling costs.
· Hiring, training and developing new employees.
· Resolving customer issues to their overall satisfaction.
· Maintaining an overall management style that follows company best practices.
· Providing leadership and direction to all employees.
· Ensuring product quality and availability.
· Preparing and presenting employee reviews.
· Working closely with the store manager to lead staff.
· Overseeing retail inventory.
· Assisting customers whenever necessary.
· Organizing employee schedule.
· Ensuring that health, safety, and security rules are followed.
· Taking disciplinary action when necessary.
· Ensuring a consistent standard of customer service.
· Motivating employees and ensuring a focus on the mission.
· Completing tasks assigned by the general manager accurately and efficiently.
· Supporting Maintaining merchandise and a visual plan.
· Maintaining stores to standards, including stocking and cleaning.
· management as needed.
JOB REQUIREMENTS
2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)
Bachelor’s degree or equivalent experience
Familiarity with fashion trends and styles
Ability to effectively train and motivate sales associates
Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor
