Madura's Restaurant is looking to expand its beverage section with a head barista who is willing to take on roles and initatives to thrive in this F&B industry.
Job Description:
Administer purchasing and receiving procedures.
Analyse service quality and customer satisfaction.
Conduct staff performance assessment process.
Contribute to innovation process within own scope of work in the business unit.
Develop and motivate team members through capability development.
Facilitate compliance with legislative and regulatory requirements.
Implement loss/risk prevention.
Lead team to implement change.
Manage and implement business continuity plans.
Manage compliance with food and beverage hygiene policies and procedures.
Manage cost and quality controls.
Manage crisis situations.
Manage customer service.
Manage food and beverage operations.
Manage site/outlet and equipment maintenance.
Manage training.
Participate in dispute resolution.
