The Receptionist will be responsible for delivering exceptional customer service assistance for Invictus International School (Bukit Timah). He/she will provide an overall welcoming environment and handle essential general administrative tasks.
The Receptionist will be required to possess a friendly disposition, organized and be comfortable with multi-tasking.
Responsibility:
- Maintaining of student records, which will include data capturing on the school’s management system and maintaining hard-copy files as the case may be
- To update daily staff attendance list
- Processing of daily school correspondence, incoming and outgoing, telephone and email
- Following up on absenteeism of students and communicating information to staff
- Handling document preparation and photocopying
- To liaise with the principal in the maintenance of the school’s diary and be in a position to give callers accurate information about day-to-day events at the school
- To assist Marketing & Admissions in attending to parents’ enquiries over telephone and recording of school tours data
- Respond to telephone calls and direct them to relevant parties at school
- Management of visitor log
- To liaise with parents, students and staff to ensure smooth process in ordering meals. includes communicating to the School Secretary of orders.
- To liaise with the school’s designated bus provider, ensuring accurate upkeep of student lists/bus allocations. This includes communicating with parents, students and staff.
- To inform staff of changes to student arrangements such as bus/car/walk-in
- To receive delivery of supplies and to direct relevant receipt notes to the accounting department
- To check, prepare and issue of stationery and uniform orders to parents/3rd party daily
- Any ad-hoc tasks as assigned by Principal/Deputy Principal
- To cover duties in the absence of the School Secretary/School Administrative Executive in case of absence
Job Specification:
- Minimum diploma in any field
- Minimum 2 years of experience in an administrative role
- Experience working in a multi-cultural and international environment
- Excellent customer service skills, communication and interpersonal skills
- Proficient with Microsoft Office (Word, Excel, PowerPoint) and Office 365
- Ability to take initiative to drive innovative and collaborative initiatives to contribute to the growth of the school
Safeguarding
Invictus International School is committed to safeguarding and promoting the welfare of all the students in its care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks and successful references.
