- resolving customer complaints or issues
- putting takeout orders in containers or bags
- processing discounts and coupons
- greeting customers as they arrive
- answering customer questions
- assisting with or taking customer orders
- booking reservations
- upselling and making recommendations
- completing any return transactions
- maintaining cleanliness in register stations and tables
- closing or cashing out the register at the end of the day
- overseeing customer order completion
- assisting kitchen staff as needed
- processing payments and providing change and receipts