Responsibilities:
- Provide pre-sales supports such as product demonstrations and technical presentations
- Take lead in scientific/ experimental design discussions to analyze customers' needs and match them with our product offerings
- Responsible for post-sales activities such as applications, hardware and software hands-on training
- Collaborate closely with customers to address queries, troubleshoot issues, and provide training on product features, functions, and optimal usage
- Deliver on-site user application support to customers
- Conduct user meetings, workshops, seminars
- Preparation of technical documents and reports
- Manage demo lab and ensure good laboratory practices: demo instruments, facilities and chemical inventory
- Support sales team in accounts/ customers management and sales & marketing activities to achieve growth target as a team
Requirements:
- Minimum Master / PhD in Life Sciences, Biological Sciences, Biomedical Engineering, Microbiology, Biomedical Science, Biotechnology, Chemistry, Chemical Science, Chemical Engineering, Material Science or related disciplines
- At least 2-3 years of hands-on experience of scientific equipment operation and troubleshooting as well as laboratory inventory management
- Team player with a great attitude
- Willing to learn and involve actively in pre-sales market survey and business development
- Sense and interpersonal skills of customer relationship
- Comfortable working in a dynamic, changing environment
- Demonstrate ability to handle work professionally, independently, and efficiently
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
R23112063 | EA License 16C7883
