- Serve to train operators and restaurant staff members operating restaurants in Singapore and Asia by providing customized training programs for new restaurant opening teams and new restaurant staff members in previous restaurants
- Partner with Field Operations Lead to develop and update Pathway and Sidekicks
- Plan, develop, and maintain local restaurant operation training infrastructure and programs
- Provide expertise to design, develop, and improve genuine hospitality service for local customers
- Provide expertise to improve local restaurant operations to enhance efficiencies and ease of working environment for restaurant staff members
- Demonstrate expertise in all food preparation standards and procedures, quality, and taste requirements
- Demonstrate expertise of training resources
- Act in a leader role for trainers at the restaurant
- Provide coaching, feedback and development of other trainers
- Provide logistical coordination support to Program Liaisons and Program Leads, eg menu tasting
- Ensure all activities adhere to the company brand and in-country health/safety procedures
- Engagement for new menu development & training for restaurant team members
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