What the day will look like
- Client relationship management with key industry clients to ensure retention targets are met.
- Identifies key prospective clients for specific data products. Works with Commercial and Marketing teams to plan campaigns to attract prospects.
- Identifies opportunities for senior team members to scope where we can provide value added human capital and reward advisory services beyond data products.
- Work with, guide and mentor analysts and associate consultants in data solutions and across the business driving desirable client and colleague outcomes.
- Development of strategic plans for the industry specific portfolio of survey products, in conjunction with the industry lead working with Client Operations, Data Operations and Commercial team colleagues in executing the strategies. Does research to help understand the full market opportunity, tiers client prospects and manages any applicable sales channel.
- Developing industry knowledge and understanding client segment trends and integrating that knowledge into product management and development.
- Interacting with client base and transacting on tactical questions, become the go-to person in an industry sector and develop a level of influence on project and product timelines, project methodologies and junior colleagues.
- Authors basic and moderately complex proposals off the back of client conversations for data focused- deliverables.
- Assisting in the delivery of related Advisory work requiring preparation of requests for proposals (RFPs),
- Draft presentations/reports, data analysis and interpretation.
- Working to achieve set product revenue budgets
Skills and experience that will lead to success
- 6-10 years of experience in the human capital space preferably in a client facing role.
- Knowledge and experience in international project management and the ability to multi-task
- “Executive presence” for senior stakeholder management, facilitating C-Suites and Board of Directors discussions
- Ability to work in cross-functional teams, across multiple domains like rewards, talent, people advisory etc.
- Excellent communication and business partnering skills
