Responsibilities
✅Provide post-sales support.
✅Meet customers regularly and clarify to achieve requirements according to the contract terms.
✅Responsible for inquiries including but not limited to quotations, site works, new requirements, monitoring of Purchase Request/Quotation cycle etc.
✅Coordinate a group of supervisors/engineers and technicians engaged in preventive and corrective maintenance of equipment.
✅Prepare/conduct training, monitor, audit and evaluate sites as well as field maintenance staff.
✅Ensure and monitor safety of all field staff and field works inclusive of administrative duties.
✅Implement, manage and maintain transparent, traceable and up-to-date records of all works carried out inclusive of all communications, transactions and other work.
✅Achieve the targets required such as sales, costs, budgeting, performance, customer satisfaction, KPI etc.
✅Performs specific or ad-hoc functions as assigned by the Manager / Department Head.
Requirements
- Min Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.
- Min 5 years’ experience in Customer and People Management.
- Good command of spoken and written English.
- Possess a service-oriented mindset.
- Able to commit working on weekends and Public Holiday.
Interested applicants, please send in your updated resume by clicking “Apply Now”
Lin Weikang
Registration Number: R21102570
EA License Number: 19C9998
Workstone Pte Ltd
