Role Responsibilities
AML CDD Risk Management: Responsible for ensuring that CPBB complies with regulations and internal procedures for AML, CDD and Sanctions and there is a strong AML CDD compliance culture within CPBB teams for ongoing business management. More specifically, the role plays a critical part in ensuring the success of:
- Partnerships Programmes
- Name screening & Transaction Monitoring effectiveness for CPBB and
- Management of Mule Risk
- Data Quality
Responsibilities
- Play a pivotal role in developing a holistic program with Head, AML CDD Risk Management & Liability Onboarding, Consumer Banking (together with relevant Global Functions and Design, Control and Governance team) that targets a robust AML CDD Framework covering processes, systems, and people capabilities in achieving an improved and acceptable risk standards for Consumer Banking Clients and that drives a shift in AML CDD culture from ‘complying’ to ‘managing’ at all levels.
- Be the interface for AML CDD Execution teams in countries for execution in compliance with regulations and the bank’s internal procedures for Individuals and execution of remedial solutions.
- Ensuring designing and development of new capabilities, controls, CSTs, assurance on a sustainable basis with key focus processes such as Static Name screening, Transaction Monitoring.
- Act as a SPOC for all changes and enhancements linked to CPBB for Name screening processes. This includes identifying key risk (regulatory and policy) and efficiency areas which should be agreed and implemented in the current NS process.
- Support the head of AML and CDD risk management and work closely with SCB partnership COE which is partnering with external parties with the aim of acquiring clients through a multitude of channels. Key responsibilities will be to ensure that the CDD process on client onboarded through these partnerships is risk based, policy compliant and aligned with STP onboarding agenda of the segment.
- Also support the UAT, UVT and pilot implementation activities for partnerships to ensure that the commitment CDD policy alignments for partnership implementation are met and adhered to.
- Support the head of AML in revamp, development, implementation and testing of Client Risk Assessment module to align with regulatory and group model validation requirements.
- Responsible to ensure that key stakeholders and governance forums are kept up to date on key issues and resolution plans and overall progress on initiatives.
- Support countries on issues and risk resolutions arising from BAU activities, audits, risk reviews etc.
- Raise the bar through continuous improvements by innovation and migration of best practices across the countries.
- Support alignment of PPB Clients with the One bank AML CDD alignment initiative.
- Facilitates communication and information sharing across teams and stakeholders to ensure alignment across stakeholder groups.
Also support the Head of AML and CDD management in other areas impacting AML and CDD management for PPB segment such as:
- Maintenance of Data quality for client data in all relevant systems which feed data into downstream systems (Name Screening, Transaction Monitoring, Client Risk assessment).
- CDD transformation activities which aim at simplifying the CDD processes whilst maintaining the risk profile of the bank. The processes identified for transformation are client account activity review, digital client outreach for low-risk client remediation/trigger reviews.
- Execution of regulatory commitments such as physical document destruction for MLR40(Money Laundering Regulation 40.
- Support the regulatory commitment for Group payment transparency standards (GPTS) to comply with sanctions risk mitigation requirement.
Strategy
CDD Risk Management
- Help develop a holistic program (together with relevant Global Functions and Design, Control and Governance team) that targets a robust CDD Framework covering processes, systems and people capabilities in achieving an improved and acceptable risk standards for Clients and that drives a shift in CDD culture from ‘complying’ to ‘managing’ at all levels.
- Raise the bar through continuous improvements by innovation and migration of best practices across the network
Business
CDD Risk Management
- Be the interface for CDD Execution teams in countries for execution in compliance with regulations and the bank’s internal procedures for Individuals and execution of remedial solutions.
- Ensuring the countries have instituted processes for managing and governance of high-risk clients.
- Responsible Group’s Design and Control in designing and development of new capabilities, target operating model and processes on a sustainable basis.
- Jointly responsible for delivery of key multi-year technology projects (e.g., ICDD, ICM, Detica Tax).
Processes
- With other Business, COO and Risk partners to deliver and maintain optimal global design standards for processes for CPBB Clients that are fit for business purpose and growth and are appropriately managed through Governance forums. This includes end-to-end assessment of operational risk, establishing and maintaining KCIs, CSTs and KRIs to manage operational risk, act on breaches, and approve or remediate deviations from global process notes raised by the countries.
- Relevant processes (as part of ORF).
- Relationship Opening & CDD.
- Other process which has implication of AML / Sanctions and Client Tax Risk.
People & Talent
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
Risk Management
- Provide business input and oversight of the development of end-to-end scalable infrastructure and processes to execute business processes. This includes establishing and maintaining training, advice and support, to assure the processes, policies and standards are effectively implemented in the business.
- Reinforce an effective and exemplary risk and control culture and further strengthen the control environment.
- Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising and identify and manage forward looking risks.
- Responsible for the rollout of ORF in respect of related processes and actions on issues arising.
Governance
- Design and enhance an integrated governance structure for the robust and efficient governance processes in the business.
- Reinforce an effective and exemplary risk and control culture and further strengthen the control environment.
- Support countries on issues and risk resolutions arising from BAU activities, audits, risk reviews etc.
- Responsible to ensure that key stakeholders and governance forums are kept up to date on key issues and resolution plans and overall progress on initiatives.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance, The Right Environment.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
- CPBB COO Top Team including key functional Heads, e.g.,
- Head, CFCC, CPBB.
- Head, Operational Risk, CPBB.
- Regional and Country CPBB COO
- Country Head of CDD Ops
- Regional and Country CPBB Heads
- Hive leads
- Group BRM
- Group Business / Segment Heads / Partnership head
- Head of Name Screening / FCSO
Other Responsibilities
- Embed Here for good and Group’s brand and values in CPBB COO team.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
Knowledge, Skills and Experience
- 8+ years of experience in Banking & Financial industry.
- Understanding of Client Due Diligence and Client Onboarding process in retail banking is preferred.
- Understanding of AML sanctions risk will be desired.
- Ability to write Risk papers.
- Strong leadership skills in driving the Group Functions and Country teams to a significant operating and cultural shift for Consumer Banking Clients.
- Strong execution skills with experience in dealing with complex issues across multiple jurisdictions and a several senior stakeholders.
- Ability to make connections between seemingly disparate parts, ability to identify risks and opportunities.
- Team Leadership skills, including peer group team formation skills.
- Interpersonal skills, networking capabilities, strong influencing skills, decision making.
- Strong communications skills (oral, written, presentations).
- Strategic development as well as tactical execution capabilities.
- Strong analytical skills.
- Project planning and management skills .
- Deep knowledge and understanding of SCB organization is an advantage.
Role Specific Technical Competencies
- Analytical Thinking / Adept with Data
- Understand Client Needs
- Process Management
- Stakeholder Management
- Problem Solving
- Risk Management assessment / articulation
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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