Responsibilities:
- Ensure adherence to quality repair and service standards for both company and service dealers.
- Lead the transformation of After Sales Service into a revenue-generating department.
- Actively participate in the assessment and appointment of service dealers.
- Collaborate with relevant functions in the dealership to optimize operations.
- Support After Sales Director in achieving turnover, profitability, and customer experience targets.
- Motivate the team for continuous improvement, process excellence, and efficiency.
- Manage and control Aftersales standards processes and audits as per manufacturer requirements.
- Ensure workshop compliance with legal and safety standards.
- Maintain a strong collaborative relationship with the manufacturer.
- Ensure safe and quality repair of returned-to-depot buses with minimal downtime.
- Monitor warranty campaigns and service bus workshop teams at various bus depots.
- Ensure all returned-to-depot buses are repaired safely with minimum downtime and good quality workmanship.
Requirements:
- Posses degree in Mechanical Engineering or its equivalent
- At least 3 years of relevant working experience in workshop management
- Relevant working experience in automotive industry with a good understanding of Aftersales operation will be an added advantaged
How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret only shortlisted candidates will be notified.
Registration No.: R1101084
EA License No.: 20C0426 (Elitez & Associates)
