Principal Duties & Responsibilities
- Manage day-to-day operations and deployment of security personnel to the allocated sites
- Plan duty roster for allocated sites, work closely and coordinate with each site for manpower forecasting, and planning for Relief Security Officers when necessary
- Provide support for Operations Managers and Site in-charges, and assist in handling complaints or operational issues. Willing to stand-in as Security personnel if needed
- Conduct on-job-training (OJT) and duties as required by clients for new hires and existing staff
- Coordinate with management team and clients' management to ensure customer satisfaction
- Carry out investigation and prepare reports
- Conduct rounds and checks at sites to ensure performance standards and compliance of staff, and obtain feedback from clients via weekly meetings
- Attend weekly meetings and propose service improvements to clients, and prepare periodic reports to the management
- Maintain and update proper documents, at sites and in office
- Any other duties related to the operations of the sites
Qualification & Experience
- Preferably certified with Diploma in Security Management or, minimally possess Advanced Certificate in Security Supervision
- At least 2 years of experience holding higher or equivalent position in the same trade
- Valid PLRD license, SS and above preferred
- Proficient in Microsoft Office
- Must be Operational Ready at all times (even on off days)
Other Information
- Transportation allowance and mobile phone reimbursement available
- Birthday incentive
