Overview
- Support the organisation's data centre services through active 24x7 monitoring of the infrastructure
- Act as Level 1 escalation point for all onsite operational incidents
- Document and update accurately all requests on the internal Web Portal ticketing system such as user requests, incidents, provisioning, etc
- Deliver ITIL compliance process conformance for incident, problem and change management
- Coordinate and provide support to contractors and vendors as well as inspecting completed work
- Plan and support all preventive and reactive maintenance activities with little to no disruption to company's services
Requirements
- ITE Certificate or Diploma in Computing/Electrical/Mechanical Engineering or related field
- Min 1 year of relevant work experience in 24x7 DC or facility operations environment
- Broad knowledge in DC facilities related systems such as PDUs, UPS, DC Rectifier, DRUPs, CRAUs, DX cooling, fire protections, etc
- Shift schedule is 12 hours rotational (8am to 8pm)/ (8pm to 8am)| 3 days work 2 days off including weekends/public holidays.
Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret to inform that only shortlisted candidates will be contacted.
Job Code: PRIT
PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)
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