Responsibilities:
- Coordinate and liaise with Headquarter Sales, System engineer and Customers to perform the full process related to ICT services billing.
- Manage contract renewal for ICT services with legal team and customers.
- Carry out monthly forecast planning and annual business planning together in SAP.
- Interpret usage data from system in Korean language for billing task.
- Follow up on payment with customers according to payment terms. Escalate payment issues to Group leader and Finance timely.
- Facilitate the clarification and resolution of usage issues accurately and promptly with customers, HQ Sales and engineers.
- Support internal and external audit relating to services billing.
- Ensure billing duties are carried out according to governance and compliance set by Internal process control.
Requirements:
- Degree in Finance or Business Administration or equivalent.
- Minimum 3 years of relevant experience in Customer or Sales support, Business Operation and Finance role, preferably in IT Infrastructure environment.
- Understand full spectrum of Sales Management (which includes management of contracts, monitor and support projects).
- Preferably knowledge in Salesforce and SAP (SD, PS, MM and CO module etc.)
- Possess intermediate level of technical, financial and analytical skills.
- Proficient in Microsoft Office applications, especially Excel (Advance level).
- Strong numeracy skills.
- Strong motivated team-player.
- Able to work under stress and deliver within tight deadlines.
- Ability to extract and translate data into concise and meaningful information for Senior Management.
- Able to work efficiently and multi-task with minimum supervision.
- Strong writing and communication skills in both English and Korean Languages.
- Working location: Mapletree Business City, Pasir Panjang. Fully work in office.
- Interested applicants may also send their resume to [email protected]
