- Diploma/Degree in IT/Computer Science.
- Strong technical knowledge and minimum 2 years of relevant Technical/Application Support experience on multi technology platforms.
- Proficient with SQL queries, preferably on Oracle or MySQL.
- Experience in troubleshooting on Solaris/Linux.
- Experience in hosting platform include but not limited to Tomcat, JBoss, IBM Websphere/WebLogic is a plus.
- Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
- Provide timely and effective technical support for application related incidents and service requests.
- Troubleshoot and resolve application issue, both independently and in collaboration with develoment teams.
- Monitor application performance, identify bottlenecks, and implement performance enhancements.
Preferred Skillset:
- Java
- T-SQL
- PL/SQL
- Stored Procedure
