Focus:
We believe digital transformation is delivered through designing exceptional customer experiences.
We are passionate about understanding people and the opportunity they create. We use the power of design to solve problems that positively impact customers and businesses.
Collectively what we do could be called lots of different things but really, we’re a group of smart, creative people who deliver end-end solutions with data, strategy, design and technology.
Our approach is simple. Identify the fundamental business problem, understand the customer, and design beyond digital re-invention. By doing so we help clients prepare today for the customer of tomorrow.
With us, you’ll enjoy working in an ego-less environment with people passionate about thinking, designing and building products and services that people find helpful, convenient and exceptional.
The role:
MullenLowe is looking for a Technical Project Manager on freelance basis to oversee day-to-day operations of technical projects.
The role requires creating and maintaining project plans, task assignments, directing and monitoring work efforts, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.
This role requires working collaboratively with cross functional teams in the agency and with local and overseas partners to ensure a seamless project management process.
You must have the ability to maintain the broad vision required for leading the project, including strategic thinking and leadership from beginning to end, as well as the talent for overseeing all the small details that add up to fulfilling our commitment to client satisfaction and project requirements.
Key Responsibilities:
Manage the oversight of day-to-day project activities, ability to assess and call out risk at each project phase and chair project management team meetings
· Tracking of key project milestones and maintaining project plans and/or resources to meet the needs of project
· Act as an advisor to the client and working with technical team in building the overall technical solution and fine tune the solution to fit the client's requirements
· Engage and participate in project deployment and post go-live support
· Produce different type of performance reports for management which can include project status, project health, resource availability and risks reports
· Document creation/management responsibilities
· Organizing meetings, setting right agenda, recording outcomes and tracking open items to closure
· Conduct project post mortem to evaluate and ensure all successes, failures are captured and how to prevent them in future
Skills & Experience:
· At least 5 years of experience in managing web development projects
· Experience in delivering mid-to-large scale Sitecore projects with excellent knowledge of technical terminologies and processes
· Excellent knowledge and expertise in the use of project management methodologies, risk management and change management techniques
· Proven track record in a client-service environment including exposure to clients and ability to lead project teams
· Proficient in JIRA and Smartsheet as project management tools
· Fluency in English
· Excellent written and verbal communication skills
· Good analytical abilities, attention to details and a good problem solver
GOOD TO HAVE
· Understand cloud computing such as Azure and AWS
· Candidates with developer background and/or formal project management certification would have added advantage
PERFORMANCE METRICS
· 60% project delivery on time and on budget
· 40% uphold the project management principles and processes
· Client satisfaction (surveys, conversations, feedback)
· Team satisfaction (surveys, conversations, feedback)
