Our Client, in the Automotive Industry located in Central has opening for Senior Executive, Warranty.
- 5 Days Work
- Variable Bonus
- Well-Known MNC
Responsibilities:
- Act as key contact point to resolve issue related to Warranty
- Responsible for all Cars & Bikes Warranty / Campaign KPIs
- Responsible for resolving all Cars & Bikes Warranty and Campaign issues
- Responsible for all Cars & Bikes Delivery stop violation
- Responsible for all Cars & Bikes WIP Status
- Prepare the Monthly Reports to Aftersales Director
- Ensure all Cars & Bikes Warranty procedure is in accordance with
- guidelines
- Process improvement with implementation to enhance and maintain the quality standards of Warranty
- Dissemination of New Warranty Implementation / New Guidelines to the Service center and Workshop
- Monitor and evaluate all Cars & Bikes claim rejection to reduce write off settlement with not more than set target
- Monitor on CN weekly rejection monthly on the top 3 rejection, information will be shared to the workshop & service center on the common fault for improvement
- Prepare rejection report to conduct Internal Audit quarterly for all centers
- Monthly Internal Audit for Warranty Parts storage
- Weekly WIP report monitoring to ensure all WIP is closed in a timely manner with reminder send to Service Managers/ Executives to follow up
- Monitor and rectify outstanding WIP with all Service Centers
Requirements:
- Minimum Diploma in any fields with at least 3 years of supervisory experience in automotive industry
- Proficiency in Computer skills such as Microsoft office
- A team player as well as possess leadership skill
Qualified or interested candidates, kindly apply to us in
the FOLLOWING FORMAT to facilitate the short listing process;
Attachment of CV’s in MSWORD FORMAT
Resumes please INCLUDE:
- Personal Particulars
- Education background
- Work experiences in point forms
- All Reasons for leaving
- Current and Expected salary
- Date of availability / Notice Period
**We regret that only shortlisted candidates would be notified.
Your Profile will be kept in our database for more career opportunities.
We wish you all the best in your job search.
Chia Kim Wai Terry
Reg No: R23111838
EA No: 19C9570
