Job Responsibility:
· To lead and manage day to day operations, ensuring that the building facilities provide best practice in engineering maintenance to achieve a safer environment for all staff and visitors.
· To manage all specialist sub-contractor to ensure compliance in term of KPI, response time, frequency, quality and completeness of maintenance
· To manage the team in areas, central operation and respective support departments to carry out daily back-end engineering maintenance work, ensuring excellency and consistency in operational support according to the design intents of various mechanical, electrical, medical and specialist systems.
· Work closely with Manager, area and central operations and the team to meet end user requirement in the M&E system and its distribution. Support in manage customers and end user relationship with reference to the KPI and service level agreement.
· Strategize, plan, and implement all business process and procedure that align with the operation requirements of the hospital.
· Seek opportunity to improve and enhance the work structure, in terms of the working hours, the shift detailing and the support of the team to support the operations.
· To be responsible for the response to the voices of customer/end users, process, employee, finance and sub-con/specialist and monitor, accessing the performance with balanced score card.
· To manage and monitor the operational costs and expenses against budget.
· To work closely with client to identify areas of opportunities to improve the facilities and all engineering system and generate additional revenue by securing additional works
· Work with the area operations to address fix IT program and support in term of system deliverables.
Job Requirements
· Degree/Diploma in Engineering (Electronic, Electrical, Mechanical, Civil, Building Services Estates Management) with minimum five (5) years’ experience in supervision works. Minimum of ten (10) years working experience.
