Key responsibilities
- 'Meet & greet' guests in a courteous, professional and service orientated manner
- Usher guests to a prepared table in accordance with the outlets seating procedure or guest's reservation/preference and providing full assistance to guests in relation to both service and general enquiries.
- Ensure preparation works are completed prior to operations and ensure cleanliness and neatness of work areas.
- To perform buffet personnel duties, and runner duties whenever assigned.
- Assist with guests order promptly and according to the quality operating procedures.
- Check food & beverage before serving it to guests.
- Ensure all orders are accurately communicated to captain.
- Handle all equipment carefully.
- To anticipate guests’ needs and know regular guests special requirements / preferences and to follow up with guests regularly for any additional orders or requests.
Requirements
- 1-3 years of experience in a similar capacity
- WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures
- Relevant Workforce Skills Qualifications (WSQ)
- Customer service oriented attitude
- Able to work in a fast pace environment
- Willing to perform shift duties (including weekends and public holidays)
