The Backup Engineer is responsible for:
- Configure and administer Redundant Array of Independent Disks (RAID) storage and associated components
- Configure and administer Storage Area Network (SAN) and associated components; including Fibre Channel switch administration
- Configure and administer data restore and disaster recovery
- Configure and administer data backup clients and servers
- Maintain storage aspects of new server integrations, storage allocation, and Change Management
- Setup procedures to consolidate storage of data from different platforms (i.e. Windows, UNIX and LINUX)
- Troubleshoot and fix storage issues
- Perform routine equipment check and preventative maintenance
- Storage analysis, capacity planning and performance planning of storage components
- Document the policies and procedures to support the operational storage environment and participate in the design and ongoing refinement of procedures and policie
- Prepare reports on storage administration best practices, new technologies, etc. and recommend enhancements and configuration changes to improve and optimize storage
- Ensuring the data is accessible and recoverable.
- Developing, implementing and overseeing policies and procedures to ensure consistent storage provisioning, uptime, regulatory compliance and data protection.
- Involve in incident management, change request, service request and change request.
Requirements
- Diploma / Degree in Information Technology or equivalent
- Minimum 5 years of relevant experience on backup solution.
Special Knowledge or Skills :
- Past working experience in Cloud environment is an advantage
- Able to handle demanding service response and recovery turnaround
- Able to manage daily support tasks to meet stringent SLA requirements
- Excellent scheduling and multitasking skills
- Meticulous and process-oriented
- Good, hard-working attitude with ability to work well under pressure
- Good communication skills
- Good analytical skills with ability to work with others to resolve problems.
- Good organization skills, with ability to properly document and track information.
- Preferably with Microsoft Certification and/or ITIL certification.
- Dynamic, customer oriented, experience working in a fast paced environment.
- Good Knowledge of following products will be advantageous:
- Microsoft Azure Stack
- Commvault Backup and Recovery
- Dell Isilon
