Job Responsibilities
- Handle all golf bookings for members, including cancellation, no-shows, etc.
- Assist with the golf events and tournament operations.
- Register and collect fees from members for their guests.
- Answer phone calls or inquiries.
- Set up registration for club and private golf events.
- Manage the club golf booking system, including queues and balloting systems.
- Prepare golf tee time sheets for outside service staff, such as bag drop and starter/marshal.
- Address any feedback from visitors or members and, if necessary, forward it to the supervisor.
Communicate with golf team for operations requirements such lost and found, pace of play, lightning suspension, etc. - Prepare daily billing and day-end closing for members, guests, golf buggies, advance bookings, and member fines.
- Help prepare golf rounds and statistical reports.
- Coordinate with finance, F&B, HK, security, and GCM when needed.
- Handle members by handicapping records and entering scoring cards.
To carry out any other duty that may be assigned from time to time.
Job Requirements
Qualifications
- Min GCE ‘O’ level or equivalent
Experiences
- Admin background experience is preferred
- Able to work on weekends and public holidays
Skills & Knowledge
- Good interpersonal and communication skills
- Computer literate
Proficient in English spoken, read, and written - Customer service-oriented
