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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Management Support Officer
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Management Support Officer

Ctes Consulting Pte. Ltd.

Ctes Consulting Pte. Ltd. company logo

Our client is actively searching for a Management Support Officer, Family Medicine 2 yrs contract to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

This role will support in the planning, coordinating, and operationalising of the Phase I & II programmes under Department of Family Medicine (DFM).

Support team in planning, coordinating and operationalising Phase I & II programmes

  • Support in tracking timelines for these programmes to ensure that all aspects are adequately covered.
  • Support in tutor recruitment for all programmes.
  • Support in planning and scheduling the various programmes. Notify tutors and students on details of teaching events.
  • Create and tag tutors and students to learning events, assessment quizzes, teaching hours and feedback on Learning Management System (LMS).
  • Populate all teaching materials onto LMS in a timely fashion for tutors and students.
  • Create feedback events for all teaching sessions and tag tutors accordingly. Generate feedback reports for faculty’s review.
  • Hosting of webinars over Zoom. Support tutors by hosting slides, Poll Everywhere and Zoom quizzes creation for webinars.
  • Support and prepare materials (tutors’ handouts, scoring sheets, signages, carpark coupons, stationeries etc) for campus-based workshops.
  • Liaise with stakeholders to book all required teaching facilities.
  • Support in collating and checking mark sheets to achieve zero exam error for CA component (5 quizzes)

Support in strategic recruitment and appointment of adjuncts

  • Arrange for interviews with teaching adjuncts. Coordinate site visits to adjuncts’ clinics to assess suitability for teaching.
  • Partner AA to see through each appointee’s appointment journey from start to end.
  • Coordinate onboarding matters such as access cards, car parking privileges etc for adjuncts.
  • Maintain DFM’s database of appointees. Monitor their allocated FTEs and advise if there is a need to modify according to appointees’ teaching commitments.
  • Track expiry dates of appointments and follow-up on re-appointment or cessation.

Administrative Support for finance & procurement matters

  • Ensure timely payments to part time tutors and standardised patients
  • Collate tutors’ teaching hours for Dean’s Office to compute and make PECT payments to teaching partners
  • Procure office supplies, stationeries, laptops, IT accessories, softwares, etc

Other duties

  • Organise meetings for department and programmes
  • General admin duties such as mails despatch, filing etc
  • Onsite support for Phase II, III & V clinical examinations

The ideal candidate will need to have the following qualities and experience:

  • Diploma holder with 1 - 2 years of working experience
  • Candidates without Diploma qualification may be considered if they have substantial experience
  • Experience in planning, managing, and implementing programmes in a University setting.
  • Team player, meticulous with ability to work independently and proactively.
  • Strong interpersonal and communication skills.
  • Resourceful with a creative ability to make things happen.
  • Proficient in Microsoft Office Application (Word, Excel, and PowerPoint).
  • Team player and meticulous

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

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