Working hours: 5 days per week at least 1 weekend (Monday – Sunday)
-9.30am - 6:30pm
-12pm – 9pm
-1:15pm – 9:15pm
Salary: Up to S$3,000 / month
Job Scope:
- Handle systems relating to shopper management and rewards programs.
- Provide assistance and general information to shoppers at the Concierge Desk. (Customer Facing)
- Handle the administrative and clerical work relating to the events and promotions at the mall.
- Handle mall redemption programs such as vouchers, premiums, and parking
- Assist in customer loyalty programs.
- Assist in collating tenants’ gift voucher reimbursement.
- To assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk.
- This includes efficient allocation of tasks among officers, conflict resolution etc.
- Prepare monthly duty roster and ensure efficient allocation of manpower.
- Coach and mentor other Customer Service Officers in their tasks.
Job Requirements:
- Min. NITEC/ Diploma in any field
- Min. 1-2 years relevant customer service/ Concierge experience
For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599
