Salary: S$3,000
Work Duration: Till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)
Working Hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.
Work Location: Clarke Quay/Novena (Work In Office)
Responsibilities:
- Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
- Reach out to the respondents to assist them to complete the survey
- Schedule interview appointments with respondents
- Compile, record, input survey returns and data accurately into the system
- Conduct verification to ensure completeness and accuracy of data collected
- Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
- Explain survey objectives to respondent
- Interpret survey questions to help respondents’ comprehension
- Respond to queries from respondents in a professional manner
- Ensure that the given KPI are being met based on the project timeline
- Provide status report to the supervisor
Job Requirements:
- Only Singaporean
- Travel across Singapore to do survey | Microsoft Excel | Communication Skills
- Selected candidates are required to complete the training course and passed the tests based on the given criteria
- Strong phone and verbal communication skills along with active listening
- Proficient in using computer and Microsoft Office
- Experience with Key Performance Indicators (KPIs) preferred
- Willing and able to persuade respondents to participate in surveys
- Excellent customer service skills - Focus on quality and customer service
- Excellent problem solving and negotiation skills
- Able to work in high pressure, stressful situations
Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.
We regret to inform that only shortlisted candidates will be notified.
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