Details
- Salary: S$2,500
- Work duration: up till 31 August 2024
- Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.
- Work location: Clarke Quay area (work in office)
- Able to start work immediately or within 1 month notice period
Responsibilities
- Respond to survey enquiries via inbound calls and emails
- Assist the respondents to complete the survey
- Conduct survey interviews via outbound calls
- Reach out to the respondents to assist them to complete the survey
- Compile, record, input survey returns and data accurately into the system
- Conduct verification to ensure completeness and accuracy of data collected
- Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
- Explain survey objectives to respondent
- Interpret survey questions to help respondents’ comprehension
- Respond to queries from respondents in a professional manner
- Ensure that the given KPI are being met based on the project timeline
- Provide status report to the supervisor
Requirements
- Strong phone and verbal communication skills along with active listening
- Proficient in using computer and Microsoft Office
- Experience with Key Performance Indicators (KPIs) preferred
- Willing and able to persuade respondents to participate in surveys
- Excellent customer service skills - Focus on quality and customer service
- Exceptional listening and analytical skills
- Team player
- Selected candidates are required to complete the training course and passed the tests based on the given criteria
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)
