Inside Account Manager - Services and Support Contracts
We are looking for a hunter/trail blazer with a proven success rate in Inside sales role. You will have all of the advantages of an inside sales lifestyle, which is the fastest growing Sales job Profile.
Will be responsible for developing and executing an individual sales plan for the SG territory to achieve service sales quota performance.
Objectives of this Role
· Developing tailored solutions for the customer will often require working across various groups within Agilent including the service delivery, instrument sales and consumables teams.
· Represent Agilent’s products and services, develop comprehensive understanding to assigned accounts or assigned geographic, territories or industries to identify how our solutions can meet needs.
· Responsible for generating existing and/or new sales leads and business opportunities.
· Handle complex leads, qualified and nurture the leads to potential business opportunities.
· Develop strong customer relationship and satisfaction.
· Manage existing accounts, drive organic growth, and develop new accounts and key performance indicators will include:
- Quota achievement
- Growth in existing accounts
- New business
- Warranty conversion
· Responsible to meet and exceed sales target by driving growth in sales achieved though customer engagement , showcasing the entire support portfolio:
- Service Agreements
- Compliance Services
- Training
- Relocation
- Application consultation
· Responsible for all sales-oriented activities, planning and organizing daily work schedule to existing and/or potential sales enquirers.
· Works on sales assignments with broadly defined objectives.
Daily and Monthly Responsibilities:
· Maintain and build relationships with existing and new customers to ensure high level of service satisfaction and identification of potential new business opportunities
· Identify sales prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service product offered.
· Possess in-depth product knowledge and be able to provide consultative advice to sales prospects to achieve sales objectives
· Manage daily sales-oriented activities such as sales discussion, presentation, order bookings, and other documentation.
· Utilization of SAP CRM for updating the funnel and reporting
· Timely respond to calls/emails.
· Attend team meetings including local sales teams’.
Qualifications
Skills and Qualifications
· Able to travel (25% of the time)
· Bachelor's degree.
· Minimum 3-5 years sales account management experience
· Must have excellent communication skills for English & Korea ( spoken and written)
· Excellent problem-solving, presentation, and organizational skills
· Energetic and independent individual, driven to achieve results and able to interpret customers' needs and work to meet those needs.
· Enjoy working in a customer-facing environment
· Must be a team player
