To provide planning and administrative support for Postgraduate programmes to enable operations and services are delivered to meet the needs of various stakeholders (eg. instructors, students, etc…).
Responsibilities
- Course management: Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.
- Faculty management: Manage and handle faculty appointment, approvals, agreements, payments and faculty's requests.
- Exam management: Responsible for the exam process involving preparation of exam package, printing of exam scripts, marks entry, moderation, mark lists and related activities.
- Student management: Build good relationship with students and attend to their requests on programme related matters.
- Class administration: Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.
- Office Administration: Support overall management of programme on invoice payment, track budget and expenditures, collate statistics for school accreditation (eg. EQUIS & AACSB) and information required by other departments.
- Other duties and activities to support programme operations and overseas study segment.
Requirements
- Diploma or Degree
- At least three years’ experience in education industry is preferred.
- Knowledge of Microsoft office – Word, Excel, Powerpoint.
- Meticulous with an eye for details.
- Possess initiative, able to work independently with minimal supervision and as a team player.
- Excellent customer service skills and enjoy working with people.
- Ability to multi-task, prioritise and handle operations in a timely manner.
- Have strong planning, administrative and organisational skills.
- Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.
- Knowledge of Excel is preferred.
