This is a full-time, on-site position based in Singapore.
Roles & Responsibilities
- Responsible for the maintenance, configuration, and reliable operation of computer systems (PC, MAC, Linux), network access points, network servers, and virtualisation.
- Install and upgrade computer components (display adapters, network adapters, disk array) and software, manage virtual servers, and integrate automation processes.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
- Inventory of all IT-related equipment, including allocations and assignments, for the company.
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved promptly with limited disruptions.
- Installation of our software products at the customer site or remotely.
Requirements
- SG citizen or PR
- IT-related education background.
- 3+ years of database, network administration, or system administration experience.
- System administration and IT certifications in Linux, Microsoft, or other network-related fields are a plus.
- Working knowledge of virtualisation, VMWare, or equivalent.
- Strong knowledge of systems and networking software, hardware, and networking protocols.
- Experience with scripting and automation tools.
- A proven track record of developing and implementing IT strategy and plans.
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
- Good oral and written English
Benefits & Work Environment
- Medical, and dental insurance.
- Marriage leave, Compassionate leave, etc.
- Employee stock option (performance-based)
- English-speaking environment.
- A fun, multicultural and energetic team!
